What is a credit memo? Rebecca Leonard December 13, 2018 15:09 Updated Follow A credit memo is a terminology for a refund processed by Soak&Sleep. Related articles How do I claim VAT for orders to Jersey, Guernsey? Do you have a shop/catalogue? How do I change my shipping address as it's different to my billing address? What are the returns terms and conditions? How can I track my order? Comments 0 comments Please sign in to leave a comment.