What is a credit memo? Rebecca Leonard December 13, 2018 15:09 Updated Follow A credit memo is a terminology for a refund processed by Soak&Sleep. Related articles How do I claim VAT for orders to Jersey, Guernsey? What are the returns terms and conditions? Do you have a shop/catalogue? Do the duvet covers come with pillowcases? I've lost my promo code... Comments 0 comments Please sign in to leave a comment.