What is a credit memo? Rebecca L October 06, 2020 08:12 Updated Follow A credit memo is a terminology for a refund processed by Soak&Sleep. Related articles How do I claim VAT for orders to Jersey, Guernsey? What are the returns terms and conditions? Do the duvet covers come with pillowcases? How do I make a return from overseas? Are returns free? Comments 0 comments Please sign in to leave a comment.